Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Introduction to Privacy Policy

This Privacy Policy (the "PRIVACY POLICY") applies to your use of the website of asterprosoft hosted at asterprosoft.com, the Services (as defined under the asterprosoft “Terms of Use”), and asterprosoft applications on mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (collectively “asterprosoft” or “WEBSITE”), but does not apply to third-party websites linked to them.

The terms "WE", "OUR" and "US" refer to asterprosoft. The terms "YOU", "YOUR" and "USER" refer to you. The term "PERSONAL INFORMATION" means information that you provide which personally identifies you, such as your name, phone number, email address, and other data tied to such information.

While we implement security practices better than industry standards, due to inherent internet vulnerabilities, we cannot guarantee complete security of information transmitted by you. By using this Website, you consent to the collection and use of your information as described. If you do not agree, please do not use the Website.

2. Information We Collect & How We Use It

We collect and store your Personal Information. If you provide third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION"), some content may be transmitted to us and will be covered by this Privacy Policy.

Personal Information is collected only as necessary for purposes such as: enabling services, promoting safe usage, troubleshooting, customizing user experience, detecting fraud, collecting payments, enforcing terms, and informing you about offers and updates.

3. Account Information of Merchants

When you create an account, we collect details like name, email, and mobile number. We may store sensitive personal data such as financial information and KYC documents. Your email may be used for updates and newsletters, while mobile numbers may be used for transaction alerts. You can unsubscribe from emails anytime.

You also have the right to erase your Personal Information. If requested, we will delete all stored information from our servers.

4. Customer Information

We may store customer details (address, mobile, wallet info, card details, email) when using our checkout. This information may be shared with businesses you transact with, but asterprosoft is not liable for any misuse by such businesses.

5. Activity

We record usage data (searches, pages viewed, browser type, IP address, location, referrer, timestamp). This helps administer services, enhance security, and analyze behavior in aggregate (non-identifiable).

All intellectual property rights on the Website belong to us. You may not copy, display, or use our trademarks, logos, or copyrighted content without permission.

6. Cookies

We use cookies to improve user experience. Both session and persistent cookies may be used. Third-party tools may also collect anonymous usage data through cookies. You can disable cookies via your browser, though some features may not function properly.

7. Enforcement

We may use your information to investigate, enforce, and apply our Terms and Privacy Policy.

8. Transfer of Information

We do not share your information with third parties except for banks, RBI, regulators, affiliates, or as required by law. If our company is acquired, your information may be transferred. We may also share aggregate, non-identifiable data for business insights.

9. Links

Third-party links are provided for convenience. We are not responsible for their privacy practices. Please review their policies before sharing information.

10. User Access to Personal Information

Registered users can update their Personal Information and privacy preferences through the "Account" section.

11. Security

We protect stored information using industry-standard measures. Access is limited to authorized personnel only. However, we are not responsible for unauthorized interception of data sent over the internet.

12. Terms & Modifications

This Privacy Policy may change anytime without notice. Continued use of our services after changes indicates acceptance of the updated terms.

13. Applicable Law

Your use of this Website will be governed by Indian law. All disputes are subject to jurisdiction in Bengaluru, India.

14. Complaints & Grievance Redressal

If you wish to raise a complaint or provide feedback regarding privacy or confidentiality breaches, please contact our Grievance Officer below.

15. Grievance Officer

Aster Pro Software
SHOP NO - 01 INDRAPRASTH APPT
KIRAN HOSPITAL ROAD
KATARGAM, SURAT 395004